By Fred Egler, Esquire, Pittsburgh, Pennsylvania
The following contains excerpts from Daniel H. Pink, Drive: The Surprising Truth About What Motivates Us.
Financial incentives (pay-for-performance) have shown to be effective for improving productivity in jobs that are repetitive or transactional. However, as our society moves towards jobs that require more creativity –design, creating marketing campaigns, software, inventing products, etc. – financial incentives are not only less effective at eliciting performance, but can actually impedeperformance.