Understanding Mediation

Understanding Mediation is designed to give a comprehensive overview of the basics of mediation. The online course is made-up of 40 lessons in 19 sections (listed below).

Faculty: Robert A. Creo, Esq.
Curriculum Designers: Robert A. Creo, Esq., Chelsea Schroeder

The faculty is available to conduct workshops to train mediators and advocates in both basic and advanced skills. Email Robert A. Creo for more information: robertcreo@happyeffectivelawyer.org

Course Sections & Navigation

Section 1 – General
Section 2 – Before the Table – Convening
Section 3 – Before the Table – Fees & Billing
Section 4 – Before the Table – Contact with Mediator
Section 5 – Before the Table – Participants
Section 6 – Before the Table – Preparation
Section 7 – Benefits – General
Section 8 – Benefits – As Discovery
Section 9 – At the Table – Decision Making
Section 10 – At the Table – Participants
Section 11 – At the Table – Communication & Negotiating
Section 12 – At the Table – Caucus Mediation
Section 13 – At the Table – Joint Sessions
Section 14 – Theory & Models
Section 15 – Breaking Impasse
Section 16 – Mediator Qualifications
Section 17 – Mass Claims & Class Actions
Section 18 – Mediator Roles & Orientation
Section 19 – Confidentiality

After payment and sign-up, you will be logged into your account. You take the course by clicking the content tab which takes you the access page for the courses. Double-click on the course box under course title to take the course.  At the start of each new session, you can click on the content tab and navigate through all of your lessons. The back button and the bread crumbs allow you to navigate back through the course.

Faculty Bio

Robert A. Creo, Esq. editor of The Effective Lawyer
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Last Updated: 4.12.18